1: HOW CAN I PLACE AN ORDER?

To place an order, first go to the product page, which you can reach via the navigation. Then select the desired quantity of the product and click "Add to cart." You will now be redirected to your shopping cart. Now click "Checkout" and follow the indicated steps to place your order.

2: HOW TO TRACK MY ORDER?

To track your order, enter the tracking number we've provided on our track and trace page. It may take 1-2 business days to see the status of your order after you have received the tracking number.

3: I ACCIDENTALLY ENTERED THE WRONG DELIVERY ADDRESS. CAN I CHANGE IT?

In this case, please send us an email to pinoc@jmiju.com as soon as possible. If your order has already been shipped, we will do our best to correct the error afterward.

4: HOW LONG DOES IT TAKE TO SHIP?

Our team works hard to ensure you receive your order as quickly as possible. Due to high demand, delivery times may be longer in some locations. If you have any questions about your order, please feel free to send us an email at pinoc@jmiju.com. We will provide you with accurate information about your order at all times.

5: WHAT IS THE PROCEDURE FOR RETURNS?

If you wish to return your order, please visit our return policy page for detailed information on the return procedure.